Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a quote, or otherwise communicate with us. This may include your name, email address, phone number, and the content of your message.

We may also automatically collect limited technical information (such as browser type and pages visited) through standard web server logs and analytics tools to help us understand how the site is used.

2. How We Use Your Information

• To respond to inquiries submitted through our contact form.
• To provide, operate, and improve our services.
• To communicate with you about our services, including quotes, bookings, and shipments.
• To comply with legal obligations and protect our rights.

3. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers who help us operate the website and deliver our services (for example, email delivery providers), and only to the extent necessary for them to perform those services on our behalf. We may also disclose information if required by law.

4. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at info@nepexcargo.com or SHAMS Sharjah, UAE.